How to request an invoice?
A: To request an invoice, it is necessary to send an email to facturas@barcelonayflamenco.com with the corresponding details.
How can I buy tickets for people with disabilities?
To purchase these seats, you must buy them directly from the theatre box office.
How can I know if the performance will take place at the Poliorama or at the Palau de la Música Catalana?
A: It is important to pay attention to the venue where the show you want to see will be held to avoid confusion and arrive at the correct location on time to enjoy the show without any setbacks. We recommend checking the information on our website or at the time of purchasing your tickets.
Where are the Barcelona and Flamenco shows presented?
A: We offer our shows at two venues in the city of Barcelona: the Teatro Poliorama and the Palau de la Música. It is important to check at which of these venues the show you want to see will take place. Palau de la Música: Carrer Palau de la Música, 4-6, 08003, Barcelona Teatre Poliorama: La Rambla, 115, 08002, Barcelona
What is the address of the Palau de la Música and how can I get there by public transport?
A: The Palau de la Música Catalana is located at Carrer Palau de la Música, 4-6, 08003 Barcelona. The nearest metro station is Urquinaona (L1 and L4), which is about a 5-minute walk from the theater.
What is the address of the Teatro Poliorama and how can I get there by public transport?
A: The Teatro Poliorama is located at La Rambla, 115, 08002 Barcelona. The nearest metro station is Plaza Catalunya (L3 y L1), which is about a 2-minute walk from the theater.
Can I take photos or videos during the show?
A: No. For the comfort of all guests and to preserve the artistic atmosphere of the performance, photography and video recording are strictly prohibited during the show. We kindly ask for your cooperation in respecting this policy.
Do children need to pay for a ticket?
A: Children from 0 to 5 years old do not need to pay for a ticket as long as they do not occupy a seat and must watch the show on the lap of their responsible adult. Children aged 6 and above must pay the regular ticket price.
Is it allowed to eat during the Barcelona and Flamenco show?
A: No, eating during the show is not allowed. Our shows are high-quality artistic productions and do not include any kind of food. At the Palau de la Música Catalana, you can eat and drink at the theater bar before and after the show, but the costs are at your own expense. There is no bar at the Teatro Poliorama, but there are various food and drink options around the Ramblas. We recommend that you enjoy the show experience without distractions and take the opportunity to enjoy the city’s cuisine before or after the show.
Do you accept returns?
A: We do not accept returns. If you need more information, contact us by email at info@barcelonayflamenco.com.
What is the duration of the show?
A: 1 hour and 15 minutes, without intermission.
Are there any discounts available?
A: There are no discounts for seniors, students, and children. For groups, please send an email to info@grangalaflamenco.com.
I have not received the confirmation email with the tickets, what should I do?
A: Check that the tickets have been purchased through our website www.grangalaflamenco.com. If you have purchased them through other channels such as Viator, Classictic, Headout, Get Your Guide, Turisme de Barcelona, among others, please contact them.
Verify that the email has not been received in the spam folder.
If you cannot find it, please send an email to info@grangalaflamenco.com, indicating the details of the purchase made (file number, email, name…) so that we can solve the incident.
Is it necessary to print the tickets?
You do not need to print your tickets. To access the event, simply download them and present them at the entrance from your mobile device.
What are the box office opening hours?
The opening hours of the theatres’ box offices (Palau de la Música Catalana and Teatro Poliorama) may vary, but they will be open from 2 hours before the start of the show.
